Conclusion
One of the major risks associated with integrating social media information systems in the organization is the risk of data breaches. Once cyber-attacks occur, the confidential information of individuals may be used by individuals with malicious intentions to commit crimes (Dawson & Omar, 2015). When such an event occurs, Amazon would be subjected to litigation. Employees on social media are also at risk of experiencing online abuse, which could deteriorate their emotional state and consequently affect their performance at the workplace.
However, the company has implemented effective measures to ensure that the probability of such attacks is kept as low as possible. Amazon controls access to its servers and information databases by allowing authorized personnel only to access its network infrastructure. The company also has a social media manager authorized to post information about the company or its products on social media accounts of the firm. The company discourages the social media manager from sharing sensitive information about the company on online platforms. By designating the role to an individual, the risk of attack on the company’s network infrastructure is kept low. Besides, the company employs a two-factor authentication procedure to provide extra account protection. Security concerns are also addressed by creating awareness among employees of the need to keep information such as passwords safe and the actions that an individual needs to undertake if they suspect their accounts have been hacked. The adoption of strong password policies is also targeted toward promoting the security of social media databases.
So far Amazon taking security very seriously for there customer
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